Repair is becoming a key solution for extending product life. But how do you showcase your expertise as a repairer, understand the true meaning of "repair" and define the scope of a repair?

Here are the key points to master. 

The essential role of the repairer

A repairer is a professional who specializes in restoring defective objects, appliances or systems to working order. Whether in the furniture, DIY, garden or toy product families, the repairer has the technical skills needed to diagnose problems, carry out the necessary repairs and keep equipment running smoothly. 

His role is essential in the circular economy approach, where sustainability and repair are increasingly valued. By combining expertise and know-how, the repairer contributes to extending the life of objects while offering a valuable service to consumers. 

Do you refurbish products that have suffered a fault, breakdown or breakage? If so, you're a repairer!

And this is certainly the case if your activity is assimilated to :

  • After-sales distributor
  • Manufacturer's after-sales service
  • A sign subcontractor
  • An independent
  • A cabinetmaker
  • An upholsterer
  • A carpenter
  • A kitchen fitter
  • A closet installer
  • A library assembler
  • A tool sharpener

Many other professions are involved, and it's possible that you're a repairer "who doesn't know it", i.e. that you offer this service without valuing it.

If you'd like to become an Ecomaison-certified repairer, find out more about our quick and easy certification process!

What does repair mean?

The act of repair is quite distinct from that of restoration. To repair an object is to enable it to be used again in its functional capacity. A repair therefore consists in restoring a product to its original condition after a breakdown, failure or breakage. 

Don't confuse repair with restoration

The repair covered by the Repair Bonus does not apply to a restoration that is purely cosmetic. In concrete terms, the Bonus will apply to a torn upholstery, revealing the upholstery of an armchair, or a damaged convertible sofa bar, but not to faded colors or a scratched armrest. In addition, the Repair Bonus only applies to claims not covered by legal, commercial or insurance warranties.

Repairing a household item (non-electrical) means giving it back the possibility of being used by its owner.

Repairs: covered by bonus

Catering: not covered by bonus